Royal Melbourne Hospital Office: Warm and Fashionable Design Advocating Healthy Working Practices
Address: Melbourne, Australia
Area: 9500 square meters
Keywords: office furniture, office environment, medical office, people-oriented, health and safety, diverse collaboration, bio friendly design, office environment, warm and fashionable
Royal Melbourne Hospital Office: Innovative Integration of Customized Furniture and Warm Office Environment
New benchmark for medical office: 9500 square meters of healthy workspace revolution
	
	



















	
		
	
In 2025, the 175 year old Royal Melbourne Hospital (RMH) in Australia completed a significant space upgrade by relocating over 800 employees to a new office building on Elizabeth Street in Melbourne's central business district. This 9500 square meter office space, designed by the Gray Puksand team, is not only a physical relocation, but also a complete innovation in the design concept of office environment in medical office scenarios. The project redefines the spatial experience of healthcare workers and patients through the deep integration of customized furniture and biophilic design, transforming the core value of "people are the purpose" from slogans to touchable spatial language.
Human centered design philosophy: the transformation from values to spatial form
What we want to create is not a traditional hospital office, but a healing environment that can relieve stress and promote collaboration, "Gray Puksand, the design director, emphasized at the project launch. This concept is directly reflected in the customized solution of office furniture: the clinical support area adopts adjustable height diagnosis and treatment tables, combined with ergonomic chairs, to reduce the fatigue of medical staff standing for long periods of time; The open collaboration area is equipped with modular combination sofas, which can meet the group discussion needs of 3-12 people through flexible splicing; In the waiting area for kidney dialysis, a specially customized curved sofa surrounds a private conversation space with natural curves, paired with a built-in charging interface and hidden storage function, which not only meets practical needs but also conveys a homely warmth.
Acoustic treatment has become another highlight of the design. Unlike the simple sound insulation of ordinary office spaces, the design of the office environment here adopts a dual strategy of "sound source control+sound wave absorption": the screens of the employee workstations are equipped with sound-absorbing cotton, the ceiling is made of porous clay panels, and even the customized filing cabinets are designed as honeycomb structures - these details control the background noise of the space below 35 decibels, meeting the acoustic standards of a library. As the project medical consultant said, "When the ringing of the nurse station's phone is no longer harsh, and when the patient's conversation no longer interferes with diagnosis and treatment, we truly understand what a 'safe working environment' is
Practice of Biomimetic Design: Balancing Natural Elements and Medical Functions
Entering this medical office space, the most impressive thing is the ubiquitous natural elements. The customized wood colored office furniture retains the natural texture of the wood on the surface, and the background wall of the reception area is 3D printed with the local forest lighting effect of Melbourne. Even the handles of employee lockers are designed in the form of leaves. This biophilic design is not just a simple decoration, but a stress relief solution validated by medical psychology - research shows that the introduction of natural elements increases employee job satisfaction by 22% and reduces patient waiting anxiety index by 37%.
In the clinical area, the design team has achieved the ultimate balance between functional requirements and warm experience. The consultation sofa in the neuropsychiatric clinic is made of anti fouling and antibacterial fabric, while the soft beige and light gray color scheme weakens the medical feel; The corridor handrails of the multiple sclerosis center have been expanded into seated rest platforms, with a height precisely controlled at 85 centimeters, which meets accessibility standards and naturally forms a communication node between patients and their families. The detailed treatment of these customized furniture perfectly embodies how "health and safety" and "warmth and fashion" can coexist harmoniously in medical settings.
Collaborative and diverse spatial strategies: breaking down the physical boundaries of the healthcare system
The office support area on five floors adopts a "departmental integration" layout, completely breaking the closed pattern of traditional hospitals divided by departments. The customized lifting partition wall enables the originally independent pharmacy and inspection departments to be connected at any time according to workflow needs, while the office furniture in the cross departmental collaboration area adopts a movable design - a brake equipped universal wheel conference table combined with a folding training chair, which can complete the transition from office mode to training mode within 30 minutes. This flexibility not only increases space utilization by 40%, but also unexpectedly promotes knowledge sharing between different departments. According to internal statistics of the hospital, after the new office environment was put into use, the frequency of interdisciplinary case discussion meetings increased by 150%.
The most innovative design lies in the "boundary infiltration" between the employee rest area and the patient waiting area. The sky garden located on the third floor connects the nurse rest area with the rehabilitation clinic. The customized flower box seats here serve both the brief rest of medical staff and the rehabilitation activities of patients. When I see doctors and patients reading separately in the same space, the calm image that breaks down identity barriers is exactly what we pursue as a 'mutually supportive nursing environment,' "Gray Puksand's project designer described it.
Future Insights for Medical Office: From Space Design to Health Productivity
The office upgrade project of Royal Melbourne Hospital provides a replicable template for global medical office space. The core inspiration is that customized furniture is no longer a simple functional carrier, but the material basis for a healthy working style; Office environment design should not only focus on aesthetic presentation, but also become a spatial expression of organizational values. When every table, chair, and wall in the 9500 square meter space conveys the promise of "health and safety", we may have found a new password for the healthcare system to improve productivity - not more advanced equipment or stricter processes, but to make those who are in it feel respected and cared for first.
As the hospital's executive director said at the opening ceremony, "175 years ago, our founders defined the standards of modern healthcare in Victoria; today, through this space, we redefine the working environment that healthcare workers should have." This silent space revolution is writing a new chapter in the field of healthcare using the language of office environment design.